Homeowner Support Program


One of the primary objectives of the LEWIS BUILDERS organization is to develop a community of homes in which you will be happy and of which we will be proud. The achievement of quality new home construction requires a commitment to follow up service at closing. We feel that this is an important part of our role.

CUSTOMER ORIENTATION

 

Prior to closing, we will conduct a walk through in order to orient you to your new home. At this Orientation, you will review all components of your new home and have the opportunity to ask questions.  To further assist you, you may click here for information on the major components of your home as well as maintenance guidelines.
 

Warranty Department Hours

 
Customer
Service:          Monday - Friday 7:00AM to 4:30PM
 
Service
Appointments: Tuesday, Wednesday, and Friday 7:30AM-3:00PM 
 
The purpose of our warranty is to provide coverage to the homeowner for defective or improper installation of material. It does not provide coverage for acts of God or repairs which are considered normal homeowner maintenance.
 

Appliances

 
Please contact the manufacturer (or a licensed GE repair company) directly with model and serial number, closing date, and a description of the problem. Refer to your Appliance Information sheet provided to you at your Closing.
 

THIRTY DAY and ONE YEAR LIST

During the first month in your new home, you may notice items which need adjustment or attention. Please make a list of these items on the form you were given at your closing and mail, fax or email it to: Lewis Builders, 54 Sawyer Avenue, Atkinson, NH 03811. Phone: 603-362-5333, Fax 603-362-4936, warranty@lewisbuilders.com. Slight imperfections such as cracks, nail pops and seam lines are common in drywall. LEWIS BUILDERS will come back One Time to touch up drywall any time you request during the first year. Please note that any problem reported after repairs have been completed is the responsibility of the Home Owner. Our CUSTOMER SERVICE PROGRAM cannot be a substitute for Home Owner Maintenance. Creating a list of Local home service repairmen is very important in establishing your residence and residency. Here at LEWIS BUILDERS WE ENCOURAGE YOU TO BEGIN CREATING THIS LIST WITHIN THE FIRST YEAR of Home Ownership.

THIRTY-DAY LIST click here

ONE-YEAR LIST click here

Note: Files are in Adobe Acrobat Format
You will need Adobe Acrobat Reader to view
and print these files.

ALL WARRANTY ISSUES

All calls regarding warranty issues in your home should be channeled through LEWIS BUILDERS by contacting the Warranty Dept. at 603-362-5333 or emailing to warranty@lewisbuilders.com .
 


Thank you for choosing a LEWIS BUILDERS new home. We look forward to providing you with a CUSTOMER SERVICE PROGRAM, which we feel is unsurpassed.


 
To contact our Warranty Department, please email us or call (603) 362-5333.

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